One this day of great change, I understand there will be tons of questions. PILES AND PILES OF QUESTIONS. That's understandable and great.
But all it would be so much awesomesauce if, before you turn to LIve Help, you take a moment to see if you can find answers in other places.
• If you think you have found a bug, take a gander at the Bug Forum. Do a quick scan to see if any of the recent topic might address your problem. Also, take a look at the Known Issues post.
• Read the FAQ. Here's a link to the housing stuff.
* Before asking HOW to do something, try it! Experiment! Poke around at things. It is really really hard to do wrong.
• If you think you may have lost stuff in the move, really really check before you come to Live Help. Saying "I think I may be missing stuff" is not a problem easily addressed. Once you really believe you are missing something, the best action is probably filing a Help/Bug case. The Guides really can't do much besides telling you possible places to look. And Staff will have their hands full. File a report and Staff will get to it as quickly as they can. If you have ever filed one, you know they are damn quick about responding.
• Global may have the answer... and it may very well be quicker.
• If there are changes that you dislike... things that work in ways you think should work differently... are upset over the cost of things... Live Help really can't help. We don't have that power, in any shape or form. But Tiny Speck DOES want to hear it! So post constructive criticism and ideas how to make it different in the ol' Idea Forum. They read it. All of it. Really. You might not get a response but they do read it.
• We love having Live Help be a friendly, casual light hearted place... but don't go off on tangents for too long. Especially on days like today (I expect). ESPECIALLY drop any causal, bantering once another question is asked.
• Along those lines, asking subjective questions ("What's the best blah blah?" and the like) are best suited for Global. As are any strategy questions.
• And please come with patience. Tons and tons of patience.
P.S. - I'm so excited!